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Technical Support Executive

Designation: Executive

Location: Raipur

Position: Full Time

Total Openings: 5

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Job Description

Responsibilities:

  • Provide prompt and professional customer support via phone, email, and chat.
  • Assist customers with technical issues related to internet connectivity and equipment setup.
  • Maintain accurate records of customer interactions and inquiries.
  • Collaborate with internal teams to address customer needs and improve service delivery.

Qualifications:

  • Bachelor's degree preferred.
  • Previous customer service experience in telecommunications or ISP industry preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.

Join our team at Elxer and deliver exceptional customer experiences in the internet service industry.

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