As Govt. of India has announced a 21 Days lockdown, we have stopped delivering new connections for now. We are constantly in touch with the authorities and will keep all our customers updated. However, all our current customers will be served as usual and we have adequate manpower for online and field support. Only Customer Premise visits will remain suspended until further notice.We would like to assure all our current customers that despite a 2X surge in traffic there will be no degradation in their experience and we have sufficient capacities to meet the increased demand.
Your safety is our priority!
For well-being during the COVID-19 Pandemic
Here are a few steps we are taking
We are practicing human interaction as low as possible.Hence this may cause a delay in the resolution of your queries.
Stay home, be safe and use our website to recharge online & enjoy non stop internet service.
Our help desk and NOC teams are working in full strength from homes.
All service calls which requires no visit to customer place like common fiber cuts, backbone links etc will be taken care off without any reduction in strength.
For new installations our delivery manager will remain in touch and keep you updated.