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Privacy Policy

1. Introduction

Welcome to Elxer Communications Private Limited ("the Company"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Contact Information (e.g., address, email, phone number)
  • Billing Information (e.g., payment details)
  • Usage Data (e.g., browsing history, data usage)
  • Technical Information (e.g., IP address, device information)

2.2 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and improve our services.

2.3 Location Access (ElxerOne App - Employees Only)

This section applies solely to employees of Elxer who use the ElxerOne mobile application.

To ensure the proper functioning of internal systems and features, the ElxerOne app requires access to your device's foreground and background location. This access is necessary for:

  • Facilitating location-based attendance or check-ins.
  • Verifying employee presence for task assignments or proximity-based coordination.
  • Ensuring secure access to location-restricted features or zones within the application.

Important Notes:

  • Location access is used strictly for internal operational purposes.
  • Your exact location is not shared with any third parties, and is visible only to authorized Elxer personnel.
  • Location data is retained for a limited duration, in accordance with Elxer's internal data retention and security policies.
  • ElxerOne does not access or use your location for marketing, advertising, or tracking outside the scope of internal employee operations.

If you have any concerns regarding location access, please contact your internal HR or IT administrator for further assistance.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Provide, maintain, and improve our services
  • Process payments and send billing notifications
  • Communicate with you about your account and updates
  • Monitor and analyze usage patterns for service optimization
  • Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your personal information with:

  • Third-party service providers for operational purposes
  • Legal and regulatory authorities to comply with legal obligations
  • Affiliates and subsidiaries for business purposes

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccuracies in your personal information
  • Opt-out of marketing communications

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact page